Frequently Asked Questions By Our Amazing Customers

Auckland And Beyond Tours

Frequently Asked Questions

1- How Long can I stay at the Hobbiton?
The guided tour inside the Hobbiton Movie Set is about 2Hrs Long.


2- Can I Stay longer than 2 hours inside The Hobbiton Movie Set?
unfortunately, you can’t. all the tours inside The Hobbiton Movie Set have a limit of 2 hours.


3- How long is the tour inside Waitomo Caves? and is it a guided tour or you walk on your own?
The tour inside Waitomo Glowworm caves is about 50min guided tour with one of the local guide at Waitomo. it’s walking inside the caves and it ends up with a beautiful boat ride over the Waitomo River.


4- Can I take photos & videos inside Waitomo Glowworm Caves?
Unfortunately, you can’t. In Order to protect the glowing worms & the formations inside the cave, photography is not allowed.


5- At Te Puia Geothermal Valley is it a guided tour?
There are Guided Tours on the hour every hour at Te Puia taking you around the valley, It’s not compulsory like it is at The Hobbiton & Waitomo but we always recommend it to our customers to learn about the culture and the history of the Area.


6- How long is the Drive to The Hobbiton from Auckland?
Its about 2 to 2.5 Hrs drive from Auckland to The Hobbiton Movie Set.


7- How long is the Drive from Auckland to Waitomo Glowworm Caves?
Its about 2.5 to 3 Hrs drive to Waitomo Glowworm Caves from Auckland.


8- How long is the Drive from Auckland to Rotorua (Te Puia, Wai-O-Tapu, Skyline Rotorua)?
Its about 3 to 3.5 Hrs drive from Auckland to Rotorua.


9-  Do you do Cruise Excursions?
Yes, we absolutely do. depending on how long your ship is docked in Auckland we will recommend for you the best shore excursions in order to be back at the Ship on time.


10- Do you pick up & drop off at Auckland Cruise Terminal?
Yes, We do.


11- Can I be picked up from one place & be dropped off at another place/area?
For Day Tours: Yes we can usually do that (depending on Availability) if it’s within the City Centre or The Airport if you have a flight but please check with us when you make the booking.
For Multi-Day Trips & Private Tours: The Tour is fully customized to the customer, So we can make any changes they wish to do.


12- How big is your van? how many people joining the tour?
We Have a fleet of 17, 12, 13 & 7 Seater Vans. These are the capacities of each vehicle it could be that or less.
depending on the day and how many people booked on the day of your booking.


13- When is the Summer in New Zealand? What is the best time to visit New Zealand?
Summer in New Zealand starts at 1 Dec until 31 March.
However, the best time to visit New Zealand is from October (spring) until the beginning of April.


14- Is there is any Snow In New Zealand? Does it Snow in Auckland?
Yes. But Auckland doesn’t have any snow in winter.
North Island NZ: you can go skiing at Mt. Ruapehu in three different summits: Whakapapa, Turoa & Tukino skifield which is near Lake Taupo (about 5-6 hrs drive from Auckland)
The South Island of NZ, It snows during winter and one of the top skiing destinations in New Zealand is Queenstown. The Remarkables Peak & Coronet Peak are one of the most beautiful mountains in the South Island for skiing.


15- What is the best day tour to do from Auckland on a rainy day?
We always recommend doing The Waitomo Glowworm Caves because the tour is inside the caves. But if you like the rain you can choose any of our Day Tours.


16- Do you have a group discount?
Yes, we can give a discount for groups of 10 or more. Please contact us if you wish to make a group booking.